When Nigerian businesses think of data loss, they often think of dramatic disasters like fire, theft, or a major cyberattack. But in reality, most data loss happens quietly: a hard drive fails, someone accidentally deletes a file, or a power surge knocks out a server.
And when it happens, the question isn’t “What happened?” It’s “How fast can we recover?”
That’s why choosing the right cloud backup solution is critical. You don’t just need storage; you need automated protection, fast recovery, and data security built for local challenges like power instability, cyber threats, and growing compliance standards.
Here are the top 10 questions every business should ask before choosing a cloud backup provider
1. How Much Storage Is Included and Can It Scale With My Business?
Start by asking about your current and future storage needs. As your business grows, so does your data, from emails and documents to customer files and software databases.
Ask your provider:
- How much storage is included in the base plan?
- Are upgrades automatic or manual?
- What happens when I exceed my storage limit?
Why it matters: You don’t want to migrate again in six months because you’ve outgrown your backup.
2. How Often Are Backups Performed?
The frequency of backups determines how much recent work you might lose in the event of a crash. Daily backups are the minimum. But if your business deals with high data turnover, like e-commerce, logistics, or consulting, hourly or real-time backups are ideal.
Ask:
- Can I schedule a backup frequency?
- Are backups incremental or full each time?
- Is it fully automated?
Pro Tip: A good cloud backup solution should let you set it and forget it.
3. How Fast Can I Recover My Data?
A backup is only useful if it helps you get back to business fast.
Ask:
- What is the average recovery time?
- Can I restore individual files or entire systems?
- Are there limits on how many times I can recover?
Why it matters: Extended downtime hurts revenue, reputation, and customer trust. Choose a provider with fast restore options.
4. Is My Data Encrypted and Secure?
Cyber threats in Nigeria are on the rise. Your cloud backup solution must keep your data safe both in transit and at rest.
Ask:
- Do you use end-to-end encryption?
- Are there access controls for sensitive data?
- Do you support multi-factor authentication?
What to look for: Military-grade encryption (AES-256), data centre certifications, and activity logging.
5. Where Is My Data Stored and Is It Compliant?
Data location affects both speed and legal compliance. Many Nigerian businesses now fall under the NDPR (Nigeria Data Protection Regulation) and must follow data residency rules.
Ask:
- Is my data stored locally, regionally, or overseas?
- Can I choose my data centre region?
- Do you comply with NDPR or other relevant standards?
Why it matters:
Storing data in compliant regions helps you avoid legal risk and improves recovery speeds.
6. Is the Solution Compatible With My Business Tools?
Your cloud backup should work seamlessly with your existing setup without the need for major changes.
Ask:
- Does it support Windows, macOS, and mobile devices?
- Can it back up Microsoft 365, Google Workspace, and third-party apps?
- Will it integrate with our CRM, ERP, or accounting software?
Tip: Look for plug-and-play integrations to minimise disruption during setup.
7. What Is the Retention Policy for My Backups?
Retention policies determine how long old backups are kept, which matters for recovering from delayed discoveries (like insider threats or corruption).
Ask:
- How far back can I go when restoring data?
- Can I customise retention periods?
- Is older data archived or deleted?
Why it matters:
The best cloud backup solutions allow flexibility, short-term quick access, long-term archiving, and the ability to retrieve earlier versions.
8. Can I Test the Backup and Recovery Process?
You shouldn’t wait for a real emergency to find out whether your backup works.
Ask:
- Can I simulate a recovery before committing?
- Will I get alerts for failed backups?
- Do you provide reports or logs?
Best practice: Run recovery drills at least quarterly and make sure your provider supports them.
9. What Kind of Support Do You Offer?
When you’re facing data loss, you want expert help fast.
Ask:
- Do you offer 24/7 support?
- Is the support local or outsourced?
- Can I speak to someone directly when needed?
Adler Technology’s Approach:
We provide Nigerian businesses with responsive, personalised support, especially during emergencies. You’ll never be left waiting on hold while your data hangs in the balance.
10. What’s the Total Cost, and Are There Hidden Fees?
Don’t get trapped by low headline prices with hidden charges for restores, support, or additional users.
Ask:
- Is pricing per device, per user, or by data volume?
- Are restores included or billed separately?
- Are there extra fees for faster recovery?
Tip: Always request a sample invoice or transparent pricing sheet.
Why Nigerian Businesses Trust Adler Technology for Backup Solutions
As part of our Cloud & Backup Solutions, Adler Technology helps businesses:
- Assess current backup risks
- Deploy secure, automated cloud backups
- Enable fast data recovery from any device
- Stay compliant with Nigerian and international data laws
- Scale storage as operations grow
Whether you’re a startup or an established SME, Adler tailors cloud backup to your business size, infrastructure, and workflow.
Related Reading:
Why Your Nigerian Business Needs a Cloud & Backup Strategy
How to Prepare Your Nigerian Business for Cloud Migration
FAQs
Q1: Can I use both local and cloud backups together?
Yes. A hybrid approach offers extra protection. Adler can configure both options.
Q2: How long does setup take?
Most businesses can be fully onboarded in 3–7 days, depending on system size and complexity.
Q3: What if my internet connection isn’t stable?
Adler configures cloud backups to resume automatically after interruptions, ensuring no data is lost.
Q4: Is my data safe in the cloud?
Absolutely. We use encrypted, monitored data centres and secure access protocols to keep your files protected.
Book a Free Cloud Backup Assessment
Before you choose a provider, let us help you make the right decision.
Book your FREE cloud backup assessment with Adler Technology and get:
- A risk review of your current backup process
- Cloud storage recommendations tailored to your size
- A recovery plan that keeps your business running no matter what
📧 Email: info@adlertechnology.com.ng
🌐 Visit: www.adlertechnology.com.ng
